Privacy Policy

1. Who we are

NaturaTemp operates the Services and is responsible for the handling of personal information described in this policy.

Contact: igor-d@naturatemp.com.

2. What information we collect

Information you provide directly (for example, when you contact us, request a quote, create an account, or use support): name, email address, phone number, address, and the contents of your messages.

Account and service information: username/login details, role, preferences, and other information you choose to provide through the Services.

Usage, device, and technical information: logs, IP address, browser/device type, pages viewed, timestamps, and diagnostics.

Connected systems / IoT-related information (where applicable): operational signals, measurements, and settings associated with systems you connect and manage through the Services.

3. Purposes of processing

Provide and operate the Services, including account creation, authentication, and customer support.

Deliver requested services and communicate with you about your account, requests, or service updates.

Improve, maintain, secure, and troubleshoot the Services, including monitoring, auditing, and preventing fraud or abuse.

Comply with legal obligations and enforce our Terms of Service.

4. Legal grounds

We process personal information as necessary to provide the Services and perform our contractual obligations, to comply with legal requirements, and for legitimate business purposes such as security and fraud prevention.

Where required, we will rely on your consent (for example, for certain marketing communications or optional cookies/tracking). You may withdraw consent where applicable.

5. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to operate the Services, remember preferences, and understand usage. See our Cookie Policy for more information.

You can control cookies through your browser settings; some features may not function properly if cookies are disabled.

6. Sharing and disclosure

We may share personal information with service providers that help us operate the Services (for example, hosting, analytics, customer support), subject to appropriate contractual protections.

We may disclose information if required by law, regulation, court order, or governmental request, or to protect rights, safety, and security.

If we undergo a corporate transaction (merger, acquisition, sale of assets), information may be transferred as part of that transaction, subject to applicable law.

7. Data storage, retention, and transfers

We store information for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Information may be processed and stored in Israel and/or in other countries where we or our service providers operate. Where applicable, we take steps to maintain an adequate level of protection.

8. Information security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, consistent with applicable Israeli requirements and the Protection of Privacy Regulations (Data Security), 5777–2017.

No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your rights (Israel)

Under Israeli law, you may have the right to review information held about you in a database and to request correction (and, where applicable, deletion) of inaccurate, incomplete, unclear, or outdated information.

To exercise your rights, contact us at igor-d@naturatemp.com. We may need to verify your identity before fulfilling a request.

10. Changes and contact

We may update this policy from time to time. The "Last updated" date above indicates when this policy was last revised.

If you have questions or requests regarding privacy, contact: igor-d@naturatemp.com.

Governing jurisdiction: Israel.